Product Information
At Lusso, every product is meticulously crafted to combine elegance, durability, and functionality. Our leather goods are made from 100% premium full-grain leather, selected for its unmatched quality and natural beauty. Hand-finished by skilled artisans, each piece is designed to age gracefully, developing a unique patina over time.
Care Instructions:
- Avoid prolonged exposure to direct sunlight or moisture.
- Clean gently with a soft, dry cloth.
- For long-term care, use a leather conditioner to maintain its supple texture.
Warranty
We stand behind the quality and craftsmanship of our products. Lusso offers a 1-Year Limited Warranty covering material or manufacturing defects under normal use.
What’s Covered:
- Defects in leather or stitching.
- Hardware malfunction (e.g., zippers, buckles).
What’s Not Covered:
- Normal wear and tear, including scuffs or scratches.
- Damage caused by misuse, neglect, or improper care.
Claim Process:
To make a claim, contact our customer service team at [email or phone number] with proof of purchase and images of the issue. We’ll review your claim and provide repair, replacement, or refund options as applicable.
Your satisfaction is our priority, and we’re here to ensure your Lusso experience is seamless and exceptional.